Retail Selling Support Associate - Womens Clothing, Palm Desert - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through knowledgeable, welcoming service. You engage customers in genuine conversations, learn their needs, share product and loyalty-program information, and guide them through a seamless shopping experience. You also help maintain merchandise standards, keep fitting rooms and the sales floor in good order, and assist with fulfillment to ensure the store is clean, organized, inviting, and ready for customers. The role includes reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and confidently engaging customers to support sales results. Colleagues work collaboratively, support one another, and continually seek to improve individual and store performance. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts; flexible availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and build personal relationships through friendly, genuine conversations.
- Understand customer needs and provide product knowledge, trend information, and assistance throughout the shopping journey.
- Share loyalty-program benefits and acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Assist with fulfillment and keep the shopping environment polished and ready for customers.
- Complete customer transactions using register and other technology, and provide a sincere closing and thank-you.
- Collaborate with colleagues and support a welcoming experience for customers and teammates.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
