Retail Selling Support Associate - Womens Clothing, Palm Desert - Part Time

Macy's • Palm Desert, CA

1d • Onsite

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, strong product knowledge, and attentive service. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through their shopping journey. You also help maintain merchandise standards, support fitting room and sales floor upkeep, assist with fulfillment, and keep the shopping space clean, organized, and inviting. The role emphasizes selling, achieving goals, teamwork, and creating positive customer experiences.

Colleagues start their day by preparing the sales floor, reviewing sales goals, learning about new arrivals and promotions, and staying informed about trends. Throughout the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues are expected to support each other, take pride in their work, and learn and improve to achieve individual and store results.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Circulate the sales floor to understand customer needs and provide attentive service.
• Engage customers in genuine conversations, share product knowledge, and guide them through their shopping journey.
• Share loyalty program benefits and help acquire new customers by opening credit accounts.
• Work toward daily sales goals and contribute to individual and store results.
• Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
• Update signs and pricing and support merchandise moves.
• Assist with fulfillment.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Collaborate with colleagues to support customers and the team.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed