Retail Selling Support Associate - Womens Clothing, North Point - Part Time

Macy's•Alpharetta, GA

2d•Onsite

About The Position

Macy’s Women’s Clothing Selling Support Associate helps customers express their personal style by providing genuine, engaging service, sharing product and trend knowledge, and guiding customers through a seamless shopping experience. The role includes circulating the sales floor, learning customers’ needs, promoting loyalty benefits, and working toward sales goals. It also supports fitting-room and sales-floor upkeep, merchandise standards, fulfillment, and a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships, recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves, and complete customer interactions with a sincere thank-you. They collaborate with teammates to improve customer and store results. This is a part-time position. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The role requires flexible availability, dependable attendance, and the ability to perform the stated physical and technology-related duties.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Greet customers, learn their needs, and create friendly, personal conversations and customer relationships.
Provide product knowledge and information about new arrivals, top-selling items, trends, and promotions.
Help customers with their shopping journey and share the benefits of loyalty programs.
Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
Assist with fulfillment and help ensure the shopping environment is polished and ready for customers.
Complete customer interactions with a sincere thank-you and ensure customers have what they need.
Collaborate with colleagues to support customers, communities, and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice