Retail Selling Support Associate - Womens Clothing, North Point - Part Time
About The Position
As a Macy’s Women's Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service, sharing product knowledge and current trends, and guiding customers through their shopping journey. You circulate the sales floor to understand customer needs, promote loyalty program benefits, and support sales goals. You also help maintain merchandise standards, keep fitting rooms and the sales floor clean, organized, and shop-ready, and assist with fulfillment. The role emphasizes hospitality, customer relationships, teamwork, and creating a welcoming shopping environment. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and support one another in achieving individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Be comfortable communicating and collaborating with customers and colleagues.
- Be able to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities and work independently as well as with a team.
- Be comfortable using electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
- Share product knowledge, trends, promotions, and the benefits of loyalty programs.
- Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Assist with fulfillment and help ensure customers have everything they need for a seamless shopping experience.
- Complete customer transactions using register and handheld equipment, and provide a sincere thank-you at the end of the interaction.
- Collaborate with teammates and contribute to store and individual results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
