Retail Selling Support Associate - Womens Clothing, Tysons Corner Center - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing genuine, engaging service and knowledgeable product guidance. You circulate the sales floor to understand customer needs, share loyalty program benefits, support sales goals, and help customers through their shopping journey. The role also supports merchandise standards, fitting room and sales floor upkeep, and fulfillment to maintain a clean, organized, shop-ready environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They work collaboratively with colleagues and strive to improve results and customer experiences. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to team dynamics.
- Ability to use electronic devices and technology for job functions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers, understand their needs, and provide engaging service and product guidance.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
- Update signs and pricing and assist with fulfillment as needed.
- Stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with colleagues to provide excellent customer service and support the team.
- Complete customer interactions with a sincere thank-you and ensure customers have what they need.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
