Retail Selling Support Associate - Womens Clothing, Tysons Corner Center - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging hospitality, sharing product knowledge, and guiding customers through a seamless shopping experience. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support selling goals. You also maintain merchandise standards, help keep fitting rooms and the sales floor clean, organized, and shop-ready, and assist with fulfillment. The role involves reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and building customer relationships through friendly conversations. Selling colleagues recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and finish each interaction by ensuring customers have what they need and thanking them. Teamwork, continuous improvement, and achieving individual and store results are emphasized. This is a part-time position at Macy’s Tysons Corner Center. Part-time colleagues are typically scheduled 12–24 hours per week, subject to business needs and availability. Schedules include weekend shifts; flexible availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
- Share product knowledge, current trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
- Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Guide customers through a seamless shopping journey and ensure they have what they need before concluding the interaction.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
- Update signs and pricing and assist with merchandise moves.
- Assist with fulfillment.
- Collaborate with colleagues and support one another to serve customers and the community.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
