About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, strong product knowledge, trend awareness, and a hospitality-focused approach. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support a seamless shopping experience. You also maintain merchandise standards, fitting rooms, and the sales floor, and assist with fulfillment to keep the store clean, organized, and ready for customers. The role emphasizes selling, meeting goals, teamwork, and creating positive customer experiences. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and build relationships through attentive, personal conversations.
  • Learn about products, new arrivals, top-selling items, trends, promotions, and sales goals to engage, educate, and sell confidently.
  • Share loyalty program benefits and acquire new customers by opening credit accounts.
  • Maintain the sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Assist with fulfillment and help keep the shopping space clean, organized, and inviting.
  • Support colleagues through honest, caring collaboration and contribute to individual and store results.
  • Complete customer transactions using register and handheld equipment, and provide a sincere closing and thank-you.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Competitive pay
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