Retail Selling Support Associate - Womens Clothing, West County Center - Part Time

Macy's • Saint Louis, MO

20h • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through welcoming service, product knowledge, and genuine conversations. You circulate the sales floor to understand customer needs, explain loyalty program benefits, and support a smooth shopping experience. Beyond customer service, you help maintain merchandise standards, keep fitting rooms and the sales floor in order, and assist with fulfillment so the store remains polished and ready to shop.

The role focuses on creating customer relationships, meeting sales goals, working collaboratively, and providing genuine hospitality. Daily work includes preparing the sales floor, learning about new arrivals, popular products, trends, and promotions, assisting customers, recovering merchandise and fitting rooms, updating signs and pricing, and supporting merchandise moves. Selling colleagues are expected to finish customer interactions by sharing loyalty benefits, ensuring customers have what they need, and offering a sincere thank-you.

This is a part-time position at Macy’s West County Center. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability is needed for days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start new tasks; ability to adapt to changing priorities, work independently, and contribute to a team.
• Comfort using electronic devices.
• Ability to perform the physical requirements of the role, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
• Share product information, trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
• Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Assist with fulfillment and other sales floor needs.
• Collaborate with teammates to provide effective service and achieve individual and store results.
• Complete customer interactions with attentive service, including ensuring customers have what they need and offering a sincere thank-you.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed