Retail Selling Support Associate - Womens Clothing, Columbia Center - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service, sharing product knowledge and current trends, and guiding them through their shopping journey. You circulate the sales floor to understand customer needs, promote loyalty program benefits, and support sales goals. You also maintain merchandise standards, recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves and fulfillment, and help keep the shopping space clean, organized, and inviting. The role emphasizes customer hospitality, teamwork, dependable attendance, adaptability, and creating a polished, shoppable environment. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. All schedules include weekend shifts.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with ability to work independently and as part of a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and guide them through a seamless shopping journey.
- Share product knowledge, current trends, promotions, and loyalty program benefits.
- Work toward daily sales goals and help acquire new customers by opening credit accounts.
- Maintain and recover the sales floor and fitting rooms to keep merchandise shoppable.
- Update signs and pricing and support merchandise moves.
- Assist with fulfillment and help keep the shopping space clean, organized, and inviting.
- Collaborate with teammates to serve customers and support store results.
- Review sales goals and learn about new arrivals and top-selling items.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
