Retail Selling Support Associate - Womens Clothing, Columbia Center - Part Time

Macy's • Kennewick, WA

6d • Onsite

About The Position

The Retail Selling Support Associate in Women’s Clothing helps customers express their personal style by providing welcoming, engaging service and knowledgeable product guidance. The role involves circulating the sales floor, understanding customer needs, discussing loyalty programs and credit accounts, and supporting a smooth shopping experience from start to finish. Associates also maintain merchandise standards, keep fitting rooms and the sales floor clean and organized, and assist with fulfillment so the store remains polished and ready for customers.

Associates review sales goals, new arrivals, top-selling items, trends, and promotions; engage customers in friendly conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They work collaboratively with colleagues, strive to meet sales goals, and help deliver individual and store results. This is a part-time position. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to use electronic devices, computers, handheld equipment, and cash registers, and to process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and create friendly, personal conversations to build customer relationships.
• Circulate the sales floor to understand customer needs and provide product guidance and information about current trends and promotions.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Work toward daily sales goals and contribute to individual and store results.
• Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Assist with fulfillment and help provide a seamless shopping journey.
• Review sales goals, new arrivals, top-selling items, and promotions to prepare for customer interactions.
• Collaborate with and support colleagues to serve customers and the community.
• Thank customers and ensure they have what they need before they leave.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed