About The Position
As a Macy’s Women’s Clothing Selling Support Associate, you help customers express their personal style by providing genuine, engaging service and product guidance. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support a seamless shopping experience. Alongside selling, you help maintain merchandise standards, fitting rooms, and the sales floor, and assist with fulfillment so the store remains clean, organized, and ready for customers. Colleagues review sales goals, learn about new arrivals, popular items, trends, and promotions, and engage customers with warm, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They work collaboratively, aim to achieve sales goals, and help create positive experiences for customers and teammates. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts. Availability may include days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands as required.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
- Provide product knowledge and fashion guidance, and help customers through their shopping journey.
- Share loyalty program benefits and encourage customers to open credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
- Update signs and pricing and assist with merchandise moves.
- Assist with fulfillment and help ensure the store is polished and ready for customers.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with teammates and provide dependable support to customers and colleagues.
- Complete customer transactions using register and other electronic equipment.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
