Retail Selling Support Associate - Womens Clothing, Burbank Town Center - Part Time

Macy's • Burbank, CA

10d • Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style and make fashion inspiring through genuine hospitality, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and guide customers through a seamless shopping experience. You also maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the store polished and ready for customers. The role emphasizes selling, reaching goals, teamwork, and creating positive customer experiences; it is more than a cashier position.

At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and best sellers, and stay informed about trends and promotions. Throughout the day, they welcome customers and build relationships through friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; support merchandise moves; share loyalty-program benefits; and conclude interactions with a sincere thank-you. Colleagues support one another through honest collaboration and work to improve, meet sales goals, and contribute to individual and store results.

This is a part-time position at the Burbank Town Center. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and colleague availability. All schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to meet daily sales-goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

• Circulate the sales floor to identify and understand customer needs.
• Welcome customers and create friendly, personal conversations that build customer relationships.
• Use product knowledge, trend awareness, and genuine hospitality to engage, educate, and sell.
• Share loyalty-program benefits and acquire new customers by opening credit accounts.
• Work toward daily sales goals and contribute to individual and store results.
• Maintain a clean, organized, inviting, and shoppable sales floor.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Support fitting-room and sales-floor upkeep and assist with fulfillment.
• Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
• Collaborate with colleagues and support customers and teammates throughout the shopping experience.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed