Retail Selling Support Associate - Womens Clothing, King of Prussia - Full Time

Macy's • King Of Prussia, PA

6d

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through attentive hospitality, product knowledge, and engaging conversations. You circulate the sales floor to understand customer needs, explain loyalty program benefits, and support a seamless shopping experience. You also help maintain merchandise standards, keep fitting rooms and the sales floor in good order, and assist with fulfillment so the shopping environment remains clean, organized, and ready for customers.

The role includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers with a warm welcome and personal service. Colleagues recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, promote loyalty benefits, and help customers complete their shopping experience. Teamwork, hospitality, continuous improvement, and achieving individual and store sales results are important parts of the role.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Welcome customers and build relationships through friendly, engaging conversations and genuine hospitality.
• Circulate the sales floor to understand customer needs and provide product information and shopping guidance.
• Share loyalty program benefits and help acquire new customers by opening credit accounts.
• Work toward daily sales goals and contribute to individual and store results.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Maintain a clean, organized, shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
• Update signs and pricing and assist with merchandise moves.
• Assist with fulfillment and help ensure customers have what they need for a seamless shopping experience.
• Collaborate with teammates and support colleagues with honesty, care, and teamwork.
• Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed