Retail Selling Support Associate - Womens Clothing, Short Pump Town Center - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, hospitality, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through a seamless shopping experience. You also maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the store polished, clean, organized, and inviting. The role emphasizes selling, achieving goals, teamwork, and creating welcoming customer experiences. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and finish each interaction by sharing loyalty benefits and thanking the customer. This is a part-time position at Macy’s Short Pump Town Center. Part-time colleagues are typically scheduled 12–24 hours per week, with weekend shifts required. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goals and share loyalty benefits and credit account offerings with customers.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with a warm welcome and personal conversations to understand their needs and build relationships.
- Use product knowledge, trend awareness, and hospitality to guide customers through their shopping journey.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Work toward daily sales goals and support individual and store results.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise.
- Update signs and pricing and support merchandise moves.
- Assist with fulfillment and help maintain merchandise standards.
- Collaborate with colleagues and support one another in serving customers and the community.
- Thank customers sincerely and ensure they have what they need before they leave.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
