Retail Selling Support Associate - Womens Clothing, State Street - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, hospitality, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, share loyalty program benefits, and support a seamless shopping experience from start to finish. Alongside customer service and selling, you help maintain merchandise standards, keep fitting rooms and the sales floor in good order, and assist with fulfillment so the store remains polished and ready for customers. The role includes preparing the sales floor, learning about new arrivals, top-selling items, trends, promotions, and sales goals, and engaging customers with a warm welcome and personal conversations. You help keep merchandise and fitting rooms shoppable by recovering the floor, updating signs and pricing, and supporting merchandise moves. You contribute to sales goals, customer loyalty, teamwork, and an inviting shopping environment. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability and willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Greet and engage customers, learn their needs, and provide product and trend information to support their shopping journey.
- Circulate the sales floor and build customer relationships through friendly, personal conversations.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Work toward daily sales goals and contribute to individual and store results.
- Review sales goals, new arrivals, top-selling items, current trends, and promotions to prepare for customer interactions.
- Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
- Update signs and pricing and assist with merchandise moves.
- Assist with fulfillment as needed.
- Support colleagues through honest, caring collaboration and contribute to a positive customer experience.
- Complete customer transactions using a cash register and other technology, and provide a sincere closing and thank-you.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
