Retail Security Supervisor

Andy Frain Services•Dunwoody, GA
•Onsite

About The Position

The Retail Security Supervisor leads a security team, supports daily operations, and helps ensure a safe environment for everyone onsite. The role supervises security staff, may perform Security Officer duties, and supports security operations through procedure enforcement, emergency response, training, inspections, staff attendance tracking, payroll assistance, and personnel management. The role requires leadership, communication, composure under stress, familiarity with security operations and technology, and the ability to coach and develop teams.

Requirements

  • High school diploma or equivalent (GED).
  • Willingness to submit to a background check and drug screen; employment offers are contingent on successful completion of a background investigation.
  • 3–6 months of prior experience in loss prevention, life safety, CCTV systems, or access computer systems.
  • State Guard license required.

Nice To Haves

  • Strong, motivating leadership.
  • Clear and confident communication.
  • Ability to handle stressful situations with composure.
  • Understanding of security operations and technology.
  • Organized, proactive, and solution-focused approach.
  • Ability to coach and develop teams.

Responsibilities

  • Supervise and manage security staff.
  • Perform Security Officer duties when needed.
  • Implement and enforce security procedures.
  • Respond to emergencies and coordinate with authorities.
  • Train Security Officers and Shift Leads.
  • Communicate with operations management.
  • Conduct inspections and manage staff sign-in and sign-out.
  • Assist with payroll and personnel management.

Benefits

  • Weekly pay.
  • Flexible scheduling.
  • Exclusive employee discounts.
  • Employee Assistance Program.
  • Supportive workplace focused on employee well-being.
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