Site Supervisor - Retail Security Unarmed

Allied Universal • Palmdale, CA

5d

About The Position

Allied Universal is hiring a Site Supervisor for an unarmed retail security assignment. The role encompasses the professional operation, administration, profitability, and quality assurance of uniformed services at a client site. The Site Supervisor oversees on-site security personnel and operations, ensures service quality and contract compliance, responds to client needs, and provides direction to subordinates. The position pays $18.51 an hour.

Requirements

• High school diploma or equivalent.
• Ability to pass any state-required training or other qualifications for licensing.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must possess at least one of the following: active-duty military, military reserve, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state (21 years if armed).
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving skills.
• Active listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data.
• Ability to research, investigate, and compile information.
• Ability to mediate conflict with tact and diplomacy.
• Ability to write informatively, clearly, and accurately.
• Teamwork skills.
• Attention to detail.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee the diligent performance of all on-site security functions, including staffing, scheduling, and training assigned personnel.
• Ensure required training and screening elements for security personnel are completed.
• Keep overtime to a minimum or to the preset requirement designated by Allied Universal.
• Inspect security personnel and their job performance during the assigned shift to ensure service quality and contract compliance.
• Perform operational and related tasks, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations regarding positive and negative personnel actions for directly supervised personnel.
• Respond to client requests.
• Make emergency notifications as required by site Post Orders.
• Provide direction and instruction to subordinates regarding their duties.
• Make disciplinary action or commendation decisions concerning security personnel.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half, if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED