Retail Salesperson
About The Position
The Automotive Retail Salesperson is a dynamic, sales-focused role in an automotive retail environment. The position provides customer service in person and over the phone, identifies and addresses customer needs, promotes automotive products and services, and encourages customers to engage with the company’s services. The salesperson builds customer relationships, establishes clear service appointment time commitments between technicians and customers, and completes transactions accurately and efficiently. The role also supports customer satisfaction and loyalty through responsive service and assistance with sales questions and complaints.
Requirements
- High school diploma or equivalent.
- Desire to succeed in a retail environment.
- Two years of consumer retail sales experience.
- Ability to communicate with and assist customers in sales and complaint situations to ensure customer retention and loyalty.
- Problem-solving skills related to customer complaints.
- Valid automobile driver’s license at all times.
- Ability to drive customer and company vehicles.
Responsibilities
- Operate as a motivated sales individual.
- Build customer satisfaction and loyalty.
- Merchandise, advertise, and promote products and services.
- Respond energetically to every customer, both by phone and in the store.
- Communicate with and assist customers regarding sales and complaints to support customer retention and loyalty.
- Establish clear time commitments between technicians and customers for service appointments.
- Conduct transaction procedures accurately and efficiently.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision coverage starting day one for teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On-demand pay program available.
- Professional development resources, training, and regular mentorship.
- Community involvement and corporate social responsibility activities.
- Supportive onboarding experience.
- Inclusive and engaging team and work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
