Retail Salesperson

Bridgestone•Richmond, VA

About The Position

The Automotive Retail Salesperson is a sales-focused role in a fast-paced automotive retail environment. The position provides customer service in person and over the phone, helps customers identify appropriate automotive services, and promotes products and services. The salesperson builds customer relationships, establishes service appointment time commitments between customers and technicians, and completes transactions accurately and efficiently. The role contributes to customer satisfaction, retention, and business growth.

Requirements

High school diploma or equivalent.
Desire to succeed in a retail environment.
Two years of consumer retail sales experience.
Ability to communicate with and assist customers regarding sales and complaints.
Problem-solving skills related to customer complaints.
Valid automobile driver's license at all times.
Ability to drive customer and company vehicles.

Responsibilities

Operate as a motivated sales individual.
Provide responsive customer service in the store and over the phone.
Promote automotive services and products and encourage customers to engage with available services.
Build customer satisfaction, relationships, and loyalty.
Merchandise, advertise, and promote products and services.
Establish clear time commitments between technicians and customers for service appointments.
Conduct transaction procedures accurately and efficiently.
Assist customers with sales and complaints to support customer retention and loyalty.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage starting on the first day for all teammates.
Paid vacation and holidays.
On-the-job training.
Company-funded ASE certifications.
Flexible work schedule.
401(k) match.
On-demand daily pay program.
Performance incentives.
Professional development and regular mentorship.
Supportive onboarding experience.
Community involvement opportunities.