Seasonal Retail Sales Support - Glendale Fashion Center Rack

Nordstrom•Glendale, CA

3d•$19 - $20•Onsite

About The Position

Nordstrom Rack is hiring seasonal Retail Sales Support team members for Sales, Customer Service, Stock, and Fulfillment departments. Team members work in a fast-paced environment, collaborate to create a welcoming and inclusive atmosphere, support quick and easy customer experiences, and keep the store clean and organized. Employees may work in different areas of the store as needed. Sales and Customer Service duties include keeping the sales floor stocked and presentable, assisting customers with transactions using in-store, online, and mobile platforms, operating point-of-sale systems, supporting fitting rooms, returning merchandise to the sales floor, organizing stockrooms, ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting programs such as Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized selling floors and stockrooms, and supporting store operations such as special events, markdowns, backroom organization, and fixture relocation. Pay is $18.85–$19.65 per hour; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor stocked, sized, straightened, and ready for customers through re-merchandising.
Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging merchandise.
Provide a friendly and seamless cashiering experience, including handling bulky or heavy items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the sales floor to maintain a clean, clutter-free customer experience.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in store technologies.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.