Seasonal Retail Sales Support Specialist - Mens Outerwear, San Francisco Union Square - Full Time
About The Position
The Brand Sales Support Specialist, also known as a Vendor Paid Merchandise Selling Support Colleague, is a product expert who assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the brand or vendor represented. The role supports customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment. It is a seasonal, full-time position in Macy’s Mens Outerwear department at San Francisco Union Square. The position requires flexible availability for various shifts, including days, evenings, nights, weekends, and holidays. No education or prior experience is required.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Good understanding of products and the ability to provide expert customer guidance based on customers’ wants, product features, and choices.
- Comfort communicating with customers and peers.
- Ability to adapt quickly to changing priorities and multitask in a fast-paced environment.
- Self-driven commitment to keeping product knowledge and trend awareness current and completing Macy’s and vendor training.
- Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, adaptability, and ability to work independently as well as with a team.
- Ability to use electronic devices.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
- No education or experience required.
Responsibilities
- Greet and connect with customers in a friendly, genuine way, showing appreciation for their business and caring about their experience.
- Ask questions to identify customer needs and recommend products, including new and relevant merchandise.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Maintain department recovery standards, including the selling floor and fitting rooms.
- Execute Macy’s initiatives to drive business and meet or exceed department goals.
- Communicate with vendors and managers to support sales and event promotions.
- Execute merchandise presentation standards, ensure accurate pricing, and process markdowns promptly and accurately.
- Foster acceptance and respect and build authentic relationships with colleagues, customers, and communities.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
