Retail Sales Specialist - Polo, San Francisco Union Square - Full Time
About The Position
The Vendor Paid Specialist is an exceptional colleague affiliated with a specific brand. They use vendor product knowledge and superior selling skills to drive brand revenue, create an enhanced shopping experience, deliver exceptional service, and make the customer the priority. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability. The role requires dependable attendance and punctuality, flexibility to work retail hours that may include days, evenings, weekends, and holidays, and the ability to work independently and as part of a team.
Requirements
- At least 1 year of previous merchandising or retail experience.
- Ability to effectively communicate and present information to customers, peers, and all levels of management.
- Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
- Self-starter.
- Ability to work independently and as part of a team.
- Good time-management skills.
- Ability to follow through on projects in a timely manner.
- Comfort with computers and frequent use of RF equipment.
- Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and holidays.
- High school diploma or equivalent candidates are encouraged to apply.
Responsibilities
- Deliver a memorable customer experience and ensure the customer is always the priority.
- Drive vendor sales by consistently demonstrating exceptional selling skills.
- Partner with the Customer Experience Manager to identify business-driving opportunities and increase top-line sales.
- Use product knowledge to educate and assist customers in making the best choice.
- Convert customers into clients.
- Maintain high customer-readiness standards by keeping the store clean, neat, and easy to shop, and execute shortage-prevention initiatives.
- Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
- Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
