Seasonal Retail Sales Support Specialist - Mens Outerwear, San Francisco Union Square - Full Time
About The Position
The Brand Sales Support Specialist, also known as a Vendor Paid Merchandise Selling Support Colleague, is a product expert who assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the brand or vendor they represent. The role supports customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment. It requires flexibility in a fast-paced setting, the ability to switch between tasks, and availability for various shifts, including nights, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use electronic devices and technology needed for the job.
- Ability to work independently and collaboratively, adapt to changing priorities, and multitask in a fast-paced environment.
- Good product knowledge and ability to guide customers based on their wants, product features, and choices.
- Comfort communicating with customers and peers.
- Self-motivation to keep product knowledge and trend awareness current and complete Macy’s and vendor training.
- Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Greet and connect with customers in a friendly, genuine way and help them feel appreciated.
- Recommend products by identifying customer needs and inspiring purchases with relevant products and new merchandise.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Maintain department recovery standards, including the selling floor and fitting rooms.
- Support and exceed department goals by executing Macy’s initiatives to drive business.
- Communicate with vendors and managers to support sales and event promotions.
- Execute merchandise presentation standards, ensure accurate pricing, and process markdowns accurately and promptly.
- Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
