DKNY Womens Coats, Oak Brook Center - Full Time

Macy's•Oak Brook, IL

1d•$16 - $22•Onsite

About The Position

The Vendor Paid Merchandise Selling Support Colleague supports customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the vendor or brand they represent. As a product expert for the vendor, the colleague helps deliver a memorable customer experience and keeps the shopping environment neat, clean, organized, and customer-ready. This is a seasonal, full-time role supporting Karl Lagerfeld, Donna Karan, and DKNY women's coats at Oak Brook Center.

Requirements

Exceptional customer service skills.
Strong merchandising skills.
Ability to communicate and present information effectively to customers, peers, and management.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to use a calculator.
Ability to work independently with minimal supervision.
Ability to multitask in a fast-paced environment.
Ability to collaborate as a team member.
Energetic and positive attitude, with strong communication and interpersonal skills.
Vision and creativity.
Flexible scheduling and availability for retail hours, which may include days, evenings, weekends, and holidays.
Ability to lift at least 30 pounds, stand for at least two consecutive hours, and perform frequent reaching, moving, stooping, kneeling, crouching, and ladder climbing.
Ability to use computers and other technology as needed to perform job functions.

Responsibilities

Make the customer the top priority.
Use product knowledge to increase sales by educating and assisting customers with product choices.
Maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
Promote events and merchandise assortments and maintain appropriate selling-floor presentations.
Keep fitting rooms customer-ready by clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
Provide a friendly and helpful customer experience.
Execute Macy’s initiatives to drive and exceed department goals.
Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
Follow safety and security policies and procedures.
Complete other customer-facing tasks as needed.
Maintain regular, dependable attendance and punctuality.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice