Seasonal Retail Sales Associate, Oak Brook Center
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, build trust, and encourage loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying current on trends and promotions. They welcome customers and build relationships through friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and prices, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. The position also emphasizes teamwork, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Able to adapt to changing priorities, work independently, and contribute to a team.
- Comfortable using electronic devices.
- Ability to meet daily sales goal challenges.
Responsibilities
- Deliver customer-focused selling and hospitality, understand customer needs, and provide personalized product and service recommendations.
- Engage customers on the sales floor and in fitting rooms, build customer relationships, and use product knowledge and smart selling behaviors to achieve sales goals.
- Help keep the sales floor clean, organized, and ready for customers.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Merchandise new receipts; process damages and testers; return selected merchandise to vendors; update signs and pricing; and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized farewell.
- Support teammates with honesty, care, and collaboration, and learn from others to improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
