Retail Sales Supervisor, MAJE, Meatpacking District
About The Position
SMCP is hiring a full-time Sales Supervisor for MAJE Paris in the Meatpacking District. The role supports an exceptional, personalized client experience while helping lead and inspire the sales team. The supervisor assists clients with styling, product selection, and a seamless shopping experience that encourages loyalty. They reinforce the brand’s customer-service standards, support sales and service initiatives, coach and mentor associates, and help maintain smooth daily store operations, including back-of-house tasks and inventory management. The role offers a path toward retail management and includes product-knowledge training, industry insights, participation in the Retail Stylist Program, mentorship, and professional development. Compensation is $23.50–$27 USD per hour, with individual commission and sales incentives. SMCP also lists a 50% shopping discount, seasonal wardrobe offering, cell phone contribution, voluntary health plan, 401(k), paid time off and holiday pay, paid parental leave, pet benefits, Employee Assistance Program resources, and MAVEN Family Planning support.
Requirements
- At least 1 year of prior service experience, preferably in retail.
- Some prior supervisory experience in a retail setting.
- Passion for customer service and fashion, with an eye for Parisian chic and luxury retail.
- Friendly, outgoing, and an effective communicator who thrives in a team environment.
- Problem-solving ability, adaptability, organization, and attention to detail.
- Flexible availability, including evenings, weekends, and holidays.
- Interest in a career path in retail management.
Nice To Haves
- A social media presence.
Responsibilities
- Lead by example and support the sales team in delivering exceptional clienteling and customer service.
- Coach and mentor sales associates on selling skills, product knowledge, and customer engagement.
- Act as a go-to leader in the absence of store management and help ensure efficient daily operations.
- Help build lasting client relationships, foster loyalty, and encourage repeat business.
- Ensure the team delivers personalized service in line with brand standards for selling, styling, and client engagement.
- Support sales initiatives and motivate the team to meet or exceed sales goals and KPIs.
- Provide feedback and guidance to help achieve individual and team sales targets.
- Support back-of-house operations and day-to-day store processes.
- Assist with inventory management, stock organization, and other operational tasks.
Benefits
- Competitive base hourly pay
- Individual commission and sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Voluntary health plan
- 401(k)
- Paid time off, including holiday pay
- Paid parental leave
- Pet benefits
- Employee Assistance Program (EAP), including personalized guidance, expert care, and mental health support
- MAVEN Family Planning support
- Product knowledge training and industry insights
- Opportunity to participate in the Retail Stylist Program
- Mentorship and professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
