Retail Sales Supervisor, Maje, Brickell City Centre

SMCP•Miami, FL

1d•Onsite

About The Position

The Sales Supervisor at Maje in Brickell City Centre leads by example to deliver outstanding, personalized client experiences while coaching and inspiring the sales team. The role builds client relationships, provides styling guidance, reinforces branded service standards, and helps customers select products. The supervisor works toward individual sales targets and contributes to team sales, customer loyalty, and KPI performance. The position also supports store operations, including maintaining selling-floor presentation, replenishing products, assisting with back-of-house processes, cash handling, KPI tracking, and opening and closing procedures. The role offers an opportunity to develop toward an Assistant Store Manager position or other career advancement within SMCP.

Requirements

1–2 years of sales or service experience; supervisory background is preferred.
Passion for fashion and an eye for Parisian chic and luxury retail.
Leadership ability, confidence, and willingness to mentor others.
Strong communication skills; friendly, outgoing, and persuasive.
Adaptability and flexibility with scheduling to meet business needs.
Ambition and interest in progressing to an Assistant Store Manager role.
Availability to work evenings, weekends, and holidays.

Nice To Haves

Some supervisory background.
Social media savvy.

Responsibilities

Model strong clienteling and customer service practices.
Coach and mentor associates to improve selling skills, service techniques, and product knowledge.
Foster a motivated, high-performing team culture.
Build client relationships through personalized service and follow-ups.
Provide styling guidance and create an exceptional shopping experience.
Meet personal sales targets and help drive overall team performance.
Maintain organized and visually appealing selling-floor standards.
Oversee product replenishment and keep inventory aligned with demand.
Handle customer concerns professionally and work toward positive outcomes.
Support back-of-house processes, including cash handling and KPI tracking.
Assist with opening and closing procedures.
Promote sales and KPI results through a results-driven environment.

Benefits

Competitive base hourly pay, individual commission, and sales incentives.
50% shopping discount and seasonal wardrobe offering.
Cell phone contribution.
Health, dental, life insurance, and disability coverage.
Employer-matched 401(k).
Paid time off, including vacation, sick time, and holidays.
Paid parental leave.
Pet benefits.
Employee Assistance Program with personalized guidance, expert care, and mental health support.
MAVEN Family Planning support.
Product knowledge training and industry insights.
Opportunity to participate in the Retail Stylist Program.
Mentorship and professional development support.