Retail Assistant Store Manager, SANDRO, Meatpacking District

SMCP NORTH AMERICA (US, CANADA)•New York, NY

6d•$30 - $35•Onsite

About The Position

SMCP is hiring an Assistant Store Manager for the SANDRO Meatpacking District Flagship. The Assistant Store Manager supports the Store Manager in all aspects of store operations and helps deliver an elevated client experience. This leader inspires and coaches the team, leads by example, and creates a welcoming shopping environment. The role combines personal selling, team development, boutique operations, client service, and visual merchandising.

Requirements

At least 2 years of supervisory experience in a client-focused retail environment.
Passion for fashion, styling, and exceptional service.
Strong communication skills and the ability to coach and develop talent.
Problem-solving ability and a track record of setting and achieving goals.
Team-oriented leadership that fosters a positive and motivating workplace.
Resourcefulness in building client relationships and attracting new talent.
Flexible availability, including evenings, weekends, and holidays.
Alignment with SMCP’s core values and dedication to growing within the brand.

Responsibilities

Act as the boutique’s primary host and provide exceptional, personalized client service.
Use selling tools to improve client engagement and satisfaction.
Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
Mentor and motivate the team to achieve and exceed key performance indicators.
Observe team members and provide feedback on client engagement, conversion rates, and styling techniques.
Train new hires and facilitate ongoing product knowledge sessions.
Foster trust, collaboration, and continuous improvement within the team.
Act as Manager on Duty and resolve client concerns using strong problem-solving skills.
Support visual merchandising initiatives and ensure compliance with brand guidelines.
Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards.
Support the Store Manager in store operations, ensuring efficiency on the sales floor and behind the scenes.

Benefits

Competitive base hourly pay, individual commission, and sales incentives.
50% shopping discount and seasonal wardrobe offering.
Cell phone contribution.
Health, dental, life insurance, and disability coverage.
Employer-matched 401(k).
Paid time off, including vacation, sick time, and holidays.
Paid parental leave.
Pet benefits.
Employee Assistance Program (EAP), including personalized guidance, expert care, and mental health support.
MAVEN Family Planning support for family planning and wellness.
Product knowledge training, industry insights, and the opportunity to participate in the Retail Stylist Program.
Mentorship and professional development support.