About The Position

SMCP is seeking an Assistant Store Manager for Sandro on Beverly Drive in Beverly Hills, California. The role supports the Store Manager in all aspects of boutique operations and helps deliver an elevated, personalized client experience. The Assistant Store Manager leads by example, drives individual sales, coaches and develops the team, maintains visual standards, and helps ensure efficient store operations on the sales floor and behind the scenes. The position includes competitive base hourly pay, individual commission, and sales incentives. SMCP also offers product knowledge training, industry insights, participation in its Retail Stylist Program, mentorship, and professional development support.

Requirements

  • At least 2 years of supervisory experience in a client-focused retail environment.
  • Passion for fashion, styling, and exceptional service.
  • Strong communication skills and the ability to coach and develop talent.
  • Problem-solving skills and a track record of setting and achieving goals.
  • Ability to foster a positive, motivating, and team-oriented workplace.
  • Resourcefulness in building client relationships and attracting new talent.
  • Flexible availability, including evenings, weekends, and holidays.
  • Alignment with SMCP’s core values and dedication to growing within the brand.

Responsibilities

  • Provide exceptional client service and act as the boutique’s primary host, creating personalized and memorable shopping experiences.
  • Use selling tools to enhance client engagement and satisfaction.
  • Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
  • Mentor and motivate team members to achieve and exceed key performance indicators.
  • Observe team members’ client engagement, conversion rates, and styling techniques, and provide feedback.
  • Train new hires and facilitate ongoing product knowledge sessions.
  • Foster trust, collaboration, and continuous improvement within the team.
  • Act as Manager on Duty and resolve client concerns using strong problem-solving skills.
  • Support visual merchandising initiatives and ensure compliance with brand guidelines.
  • Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards.
  • Support the Store Manager in store operations and maintain efficiency on the sales floor and behind the scenes.

Benefits

  • Competitive base hourly pay, individual commission, and sales incentives.
  • 50% shopping discount and seasonal wardrobe offering.
  • Cell phone contribution.
  • Comprehensive health, dental, life insurance, and disability coverage.
  • Employer-matched 401(k).
  • Paid time off, including vacation, sick time, and holidays.
  • Paid parental leave.
  • Pet benefits.
  • Employee Assistance Program with personalized guidance, expert care, and mental health support.
  • MAVEN Family Planning support.
  • Product knowledge training and industry insights.
  • Opportunity to participate in the Retail Stylist Program.
  • Mentorship and professional development support.
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