Retail Assistant Store Manager, Sandro, Beverly Drive
About The Position
SMCP is seeking an Assistant Store Manager for its Sandro boutique on Beverly Drive in Beverly Hills, California. The role supports the Store Manager in all aspects of store operations and helps deliver an elevated, personalized client experience. The Assistant Store Manager leads by example on the sales floor, coaches and develops associates, and helps create a dynamic, welcoming shopping environment that reflects the brand’s standards. The position combines individual selling with team leadership, training, client relationship building, visual merchandising, and operational support. The Assistant Store Manager acts as Manager on Duty, addresses client concerns, and helps the team achieve its performance goals. Compensation is $27.50–$31.50 USD, with individual commission and sales incentives.
Requirements
- At least 2 years of supervisory experience in a client-focused retail environment.
- Passion for fashion, styling, and exceptional service.
- Strong communication skills and the ability to coach and develop talent.
- Problem-solving ability and a track record of setting and achieving goals.
- Team-oriented leadership that fosters a positive and motivating workplace.
- Resourcefulness in building client relationships and attracting new talent.
- Flexible availability, including evenings, weekends, and holidays.
- Alignment with SMCP’s core values and dedication to growing within the brand.
Responsibilities
- Serve as the boutique’s primary host and exemplify exceptional client service.
- Ensure clients receive personalized and memorable shopping experiences, using selling tools to improve engagement and satisfaction.
- Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
- Mentor and motivate the team to achieve and exceed key performance indicators.
- Observe team members and provide feedback on client engagement, conversion rates, and styling techniques.
- Train new hires and facilitate ongoing product knowledge sessions.
- Foster trust, collaboration, and continuous improvement within the team.
- Act as Manager on Duty and resolve client concerns using strong problem-solving skills.
- Support visual merchandising initiatives and ensure compliance with brand guidelines.
- Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards.
- Support the Store Manager in store operations, promoting efficiency on the sales floor and behind the scenes.
- Build client relationships and help attract new talent.
Benefits
- Competitive base hourly pay, individual commission, and sales incentives.
- 50% shopping discount and seasonal wardrobe offering.
- Cell phone contribution.
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability coverage.
- Employer-matched 401(k).
- Paid time off, including vacation, sick time, and holidays.
- Paid parental leave.
- Pet benefits.
- Employee Assistance Program, including personalized guidance, expert care, and mental health support.
- MAVEN Family Planning support for family planning and wellness.
- Product knowledge training and industry insights.
- Opportunity to participate in the Retail Stylist Program.
- Mentorship and professional development support.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
