Retail District Manager
About The Position
The Retail District Manager leads and develops a team of Retail Coverage Merchandisers and Lead Merchandisers in an assigned geographic area, representing the company, clients, and customers while supervising work and ensuring strong in-store results. The role requires spending at least 50% of working time in stores to understand business and project requirements firsthand. The manager oversees staffing, onboarding, training, performance, career development, project completion, team support, and resource allocation. They work with store personnel and internal teams to deliver merchandising excellence, improve selling effectiveness, maintain accurate reporting, and ensure company policies and safety practices are followed. Premium Retail Services is part of Acosta Group, which has more than 12,000 employees across the U.S. and Canada and promotes internal development.
Requirements
- High school diploma or equivalent.
- Some college with prior management or supervisory experience and a minimum of 2+ years of industry experience.
- Prior sales agent, retail, customer service, or reset responsibility.
- Strong interpersonal, organizational, decision-making, and leadership skills.
- Ability to communicate effectively with others.
- Self-starter with strong attention to detail.
- Ability to learn quickly and adapt to changing work environments.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Provide leadership to Retail Coverage Merchandisers and Lead Merchandisers in the assigned geographic area.
- Interview and hire candidates; onboard and train associates; manage performance and career development; address conflicts and personnel issues; and coach and support the team.
- Develop and maintain an understanding of the company’s business model, client and customer expectations, and work processes.
- Spend a minimum of 50% of working time in-store to understand business and project requirements.
- Manage assigned work through completion on time and with high-quality results; review project details to ensure schedules are accurate and achievable and supporting documentation is current and correct.
- Assign work and ensure jobs receive appropriate support; monitor and audit progress; answer questions; solve problems; resolve personnel issues; adjust resources; and ensure delivery of necessary materials, supplies, and equipment.
- Understand and optimize selling effectiveness in assigned territories; identify training needs and improvements to systems and work processes; and balance store set/surge work with retail store coverage.
- Partner with store personnel and the team to achieve merchandising excellence, coordinate schedules and changes, meet goals and expectations, and build effective working relationships.
- Proactively alert management to unsafe acts or conditions to help prevent injuries.
- Ensure directly managed associates follow company policies, maintain company-owned equipment, submit accurate and timely expense reports, and report activity within company guidelines.
- Communicate territory responsibilities to the MEI admin team and use technology, including MEI, to communicate retail priorities and coverage analyses and maintain feedback and measurement systems.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
