Retail District Manager

Acosta•Albuquerque, NM

About The Position

The Retail District Manager leads and develops a team of Retail Coverage Merchandisers and Lead Merchandisers in an assigned geographic area. The manager represents the company, clients, and customers by supervising and managing retail coverage work and ensuring strong in-store results. The role includes spending at least 50% of working time in stores, managing project completion and quality, supporting team members, optimizing selling effectiveness, collaborating with store personnel, and ensuring compliance with company policies and reporting processes.

Requirements

  • High school diploma or equivalent.
  • Some college and prior management or supervisory experience, with a minimum of 2 years of industry experience.
  • Prior sales agent, retail, customer service, or reset responsibility.
  • Strong interpersonal, organizational, decision-making, and leadership skills.
  • Ability to communicate effectively with others.
  • Self-starter with strong attention to detail.
  • Quick learner who is flexible in changing work environments.

Nice To Haves

  • Associate degree.

Responsibilities

  • Lead and manage the Retail Coverage Merchandiser and Lead Merchandiser team in the assigned geographic area.
  • Interview and hire candidates; onboard and train associates; manage performance and career development; handle conflict and personnel matters; and provide coaching and support.
  • Develop and maintain an understanding of the company’s business model, client and customer expectations, and work processes.
  • Spend a minimum of 50% of working time in stores to understand business and project requirements.
  • Manage assigned work through timely completion and high-quality results; review project details and verify that schedules are accurate and achievable and documentation is current and correct.
  • Assign work, ensure appropriate support for jobs, monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed.
  • Ensure delivery of required materials, supplies, and equipment.
  • Understand and optimize selling effectiveness in assigned territories; identify training needs and potential system or work-process improvements; and balance store set or surge work with retail store coverage.
  • Partner with store personnel and the team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build effective working relationships.
  • Alert management proactively to unsafe acts or conditions to help prevent injuries.
  • Ensure directly managed associates follow company policies, including proper care of company-owned equipment and accurate, timely expense and activity reporting.
  • Communicate retail territory responsibilities to the MEI admin team to ensure accurate reporting systems.
  • Use technology, including MEI, to communicate retail priorities and coverage analyses and maintain an effective feedback and measurement system.
  • Perform other duties as assigned.
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