Retail Sales Supervisor, MAJE, Spring Street

SMCP NORTH AMERICA (US, CANADA)•New York, NY

6d•$24 - $27•Onsite

About The Position

SMCP is hiring a full-time Sales Supervisor for the Maje Spring Street flagship in SoHo, New York City. The role supports an exceptional client experience by leading and inspiring the sales team, building lasting client relationships, and providing personalized styling and product guidance. The Sales Supervisor reinforces branded service standards and helps execute sales and service initiatives. The position includes coaching and mentoring sales associates, supporting store performance and sales goals, and serving as a go-to leader when store management is absent. It also supports back-of-house operations, inventory management, stock organization, and other day-to-day processes. The role requires flexible availability, including evenings, weekends, and holidays. SMCP describes its culture as focused on engagement, inclusivity, corporate social responsibility, growth, and internal mobility. Compensation includes competitive base hourly pay, individual commission, and sales incentives. The listed NYC compensation range is $23.50–$27 USD.

Requirements

At least 1 year of prior service experience, preferably in a retail environment.
Some prior supervisory experience in a retail setting.
Passion for customer service and fashion, with an eye for Parisian chic and luxury retail.
Friendly, outgoing, and an effective communicator who thrives in a team environment.
Problem-solving ability, adaptability, organization, and attention to detail.
Flexible with scheduling and adaptable to business needs.
Flexible availability, including evenings, weekends, and holidays.
Interest in pursuing a career path in retail management.

Nice To Haves

A social media presence.

Responsibilities

Lead by example and support the sales team in delivering exceptional customer service and clienteling.
Coach and mentor sales associates to improve selling skills, product knowledge, and customer engagement.
Act as a go-to leader in the absence of store management and help ensure smooth daily operations.
Help build lasting client relationships, encourage customer loyalty, and promote repeat business.
Ensure the team delivers personalized service consistent with brand standards for selling, styling, and client engagement.
Support sales initiatives and motivate the team to meet or exceed sales goals and KPIs.
Provide feedback and guidance to help achieve individual and team sales targets.
Support back-of-house operations and day-to-day store processes.
Assist with inventory management, stock organization, and other operational tasks.