Retail Sales Supervisor, Sandro / Maje, Bloomingdale's Chevy Chase

SMCP NORTH AMERICA (US, CANADA)•Chevy Chase, MD

1d•Onsite

About The Position

SMCP is seeking a Sales Supervisor to create outstanding client experiences while mentoring and inspiring the sales team. The supervisor builds meaningful client relationships, provides personalized styling and service, reinforces the branded customer experience, and leads execution of sales and service initiatives. The role also supports store operations, including back-of-house processes, and helps maintain an efficient, welcoming store. It offers a potential path toward an Assistant Store Manager role or other advancement within SMCP.

Requirements

1–2 years of sales or service experience; supervisory experience is preferred.
Passion for fashion and an eye for Parisian chic and luxury retail.
Leadership ability and eagerness to mentor others.
Strong communication skills; friendly, outgoing, and persuasive manner.
Adaptability and flexibility with scheduling to meet business needs.
Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

Social media savvy.
Desire to grow into an Assistant Store Manager role.

Responsibilities

Lead by example in clienteling and customer service.
Coach and mentor associates in selling skills, service techniques, and product knowledge.
Foster a motivated, high-performing team culture.
Build client relationships through personalized service and follow-ups.
Provide styling guidance and help clients create selections and complete looks.
Achieve personal sales targets and drive overall team performance.
Maintain an organized and visually appealing selling floor.
Oversee product replenishment and keep inventory aligned with demand.
Handle customer concerns professionally and work toward positive outcomes.
Support back-of-house processes, including cash handling and KPI tracking.
Assist with store opening and closing procedures.
Drive sales and KPI success through a results-driven environment.

Benefits

Competitive base hourly pay, individual commission, and sales incentives.
50% shopping discount and seasonal wardrobe offering.
Cell phone contribution.
Health insurance.
Dental insurance.
Life insurance.
Disability coverage.
Employer-matched 401(k).
Paid time off, including vacation, sick time, and holidays.
Paid parental leave.
Pet benefits.
Employee Assistance Program with personalized guidance, expert care, and mental health support.
MAVEN Family Planning support for family planning and wellness.
Product knowledge training and industry insights.
Opportunity to participate in the Retail Stylist Program.
Mentorship and professional development support.