Retail Sales Associate, Sandro/Maje, Bloomingdale's, Century City

SMCP NORTH AMERICA (US, CANADA)•Los Angeles, CA

9h•$20 - $21•Onsite

About The Position

SMCP is hiring a part-time Sales Associate representing Sandro and Maje at Bloomingdale’s Century City. The role delivers an elevated client experience through fashion advice, personalized styling, relationship-building, and knowledge of the brands’ collections, craftsmanship, and heritage. The Sales Associate also supports store operations, visual merchandising, stock replenishment, and an organized, inviting sales floor. The position contributes to individual and team sales goals while collaborating with colleagues and addressing customer concerns professionally. SMCP describes itself as a growing accessible-luxury fashion company operating in more than 47 countries, with a focus on Parisian-inspired style, engagement, inclusivity, corporate social responsibility, and sustainability. The company states that it aims to meet sustainability goals by 2030. The role offers competitive hourly base pay, individual commission and sales incentives, a 50% shopping discount, seasonal wardrobe offering, and a cell phone contribution. Other offerings include a voluntary health plan, 401(k), paid time off and holiday pay, paid parental leave, pet benefits, an Employee Assistance Program, MAVEN Family Planning, product knowledge training, a Retail Stylist Program, mentorship, and professional development support. California compensation is $19.50–$20.50 per hour.

Requirements

At least 1 year of customer service or retail experience; fashion-forward experience is preferred.
Passion for styling, fashion, and delivering an exceptional client experience.
Strong communication and relationship-building skills.
Team-oriented, positive, and solution-oriented mindset.
Adaptability and flexibility in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

Social media savvy.
Customer service or retail experience in a fashion-forward environment.

Responsibilities

Create a welcoming, elevated shopping experience and provide expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book and foster long-term customer relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share information about collections, craftsmanship, and brand heritage, and guide clients through their shopping journey.
Support daily store operations, including visual merchandising and floor maintenance.
Replenish stock and keep the store organized and inviting.
Drive sales and achieve personal and team goals.
Collaborate with colleagues to create a motivating, results-oriented workplace.
Address customer concerns professionally and provide solutions that support satisfaction and loyalty.