About The Position

The Retail Sales Specialist is affiliated with a specific vendor brand and uses vendor product knowledge and selling skills to drive brand revenue. The role creates an enhanced shopping experience, delivers exceptional service, prioritizes customer needs, and communicates customer opportunities to store leadership and vendor representatives. The specialist maintains customer-ready store standards, supports shortage prevention, and completes other vendor-specific and customer-facing duties as needed.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.
  • Comfort with computers and frequent use of RF equipment.
  • Flexible scheduling and availability to work retail hours, including day, evening, weekend, and/or holiday shifts.
  • The position involves constant movement and standing for at least two consecutive hours; occasional stooping, kneeling, crouching, and ladder climbing; reaching above eye level; close and color vision, depth perception, and focus adjustment; and lifting or moving at least 30 pounds.

Nice To Haves

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience and ensure the customer is always the priority.
  • Drive vendor sales by demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities to increase sales.
  • Use product knowledge to educate and assist customers in making the best choice.
  • Convert customers into clients.
  • Maintain a clean, neat, and easy-to-shop store environment and execute shortage-prevention initiatives.
  • Perform other customer-facing, vendor-specific duties and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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