About The Position

The Vendor Paid Selling Specialist is affiliated with a specific brand and uses vendor product knowledge and selling skills to drive brand revenue. The role focuses on delivering exceptional customer service, creating an enhanced shopping experience, and prioritizing customer needs. The specialist communicates customer opportunities to store leadership and vendor representatives. This is a seasonal, full-time position at Macy’s Montgomery Mall, focused on Anne Klein fashion watches.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.
  • Comfort with computers and frequent use of RF equipment.
  • Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and holidays.
  • High school diploma or equivalent candidates are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
  • Ensure the customer is always the priority.
  • Use product knowledge to increase sales by educating and assisting customers in making the best choice.
  • Convert customers into clients.
  • Maintain high customer-readiness standards by ensuring a clean, neat, and easy-to-shop store environment.
  • Ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties as needed.
  • Perform other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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