About The Position

The Vendor Paid Specialist is an exceptional colleague affiliated with a specific brand vendor. Using vendor product knowledge and superior selling skills, the specialist drives revenue for the brand, creates an enhanced shopping experience, and delivers exceptional service while prioritizing the customer. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives.

Requirements

  • Minimum of 1 year of previous merchandising or retail experience.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to complete projects in a timely manner.
  • Comfort with computers and frequent use of RF equipment.
  • Flexible scheduling and availability for retail hours, which may include days, evenings, weekends, and holidays.

Responsibilities

  • Deliver a memorable customer experience.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
  • Ensure the customer is always the priority and provide an exceptional customer experience.
  • Use product knowledge to educate and assist customers in making the best choice and increase sales.
  • Convert customers into clients.
  • Maintain customer-readiness standards by keeping the store clean, neat, and easy to shop.
  • Ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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