About The Position

The Vendor Paid Specialist is affiliated with a brand-specific vendor and uses vendor product knowledge and selling skills to drive revenue for the brand. The role creates an enhanced shopping experience, delivers exceptional service, and prioritizes the customer. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. This is a seasonal, full-time position at Macy’s Dadeland, focused on Anne Klein fashion watches. Full-time colleagues are typically scheduled to work 30 or more hours per week, although hours depend on business needs and colleague availability.

Requirements

  • At least one year of previous merchandising or retail experience.
  • Ability to communicate effectively and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Ability to work independently and as part of a team.
  • Good time-management skills and ability to follow through on projects in a timely manner.
  • Comfort with computer use and frequent use of RF equipment.
  • Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and holidays.
  • Ability to meet the position’s physical requirements, including standing for at least two consecutive hours and lifting or moving at least 30 pounds.

Nice To Haves

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
  • Prioritize the customer and provide an exceptional customer experience.
  • Use product knowledge to increase sales by educating and assisting customers in making the best choice.
  • Convert customers into clients.
  • Maintain high customer-readiness standards by keeping the store clean, neat, and easy to shop.
  • Ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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