About The Position

The Vendor Paid Selling Specialist is affiliated with a specific brand and uses vendor product knowledge and strong selling skills to drive brand revenue. The role focuses on creating an enhanced shopping experience, providing exceptional service, and prioritizing the customer. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. The position involves delivering memorable customer experiences, educating customers about products, converting customers into clients, maintaining a clean and shop-ready environment, and ensuring shortage-prevention initiatives are carried out. The specialist also partners with the Customer Experience Manager to identify opportunities to grow sales and performs other vendor-specific and customer-facing duties as needed. Regular, dependable attendance and punctuality are expected. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability. The role is seasonal and based at Bridgewater Commons.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to communicate and present information effectively to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter who can work independently and as part of a team.
  • Good time-management skills and ability to follow through on projects in a timely manner.
  • Comfort using computers and frequently using RF equipment.
  • Flexible scheduling and availability to work retail hours, potentially including days, evenings, weekends, and holidays.
  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience and ensure the customer is the priority.
  • Drive vendor sales by demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities to grow sales.
  • Use product knowledge to educate and assist customers in making suitable choices.
  • Convert customers into clients.
  • Maintain a clean, neat, customer-ready store environment and execute shortage-prevention initiatives.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster an environment of acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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