Retail Sales Specialist (Bilingual Spanish)
About The Position
As a Retail Sales Specialist at Spectrum, you represent the company in its stores and promote and sell products and services to new and existing customers. The role focuses on improving the customer experience while meeting sales, service, and operational goals. You will educate customers about products, support their needs, build positive relationships, and contribute to a welcoming, clean retail environment. The position requires a flexible schedule, regular attendance, prolonged standing, lifting up to 35 pounds, and working in a moderately noisy retail environment while following Spectrum’s dress code.
Requirements
- High school diploma or equivalent.
- Proficiency in cash handling and accurate payment transactions.
- Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English.
- Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Ability to perform strongly in a fast-paced team environment.
- Effective communication with employees and customers in person, by phone, and in writing.
- Strong interpersonal skills for building partnerships across the organization.
- Self-motivation, a competitive spirit, and a desire to exceed sales goals.
- Positive and professional demeanor, attention to detail, and problem-solving skills.
- Flexible schedule and regular attendance.
- Ability to lift up to 35 pounds and stand for prolonged periods.
Nice To Haves
- Knowledge of the latest technology and devices.
- 1–5 years of sales or customer service experience.
- 1–3 years of telecommunications or wireless experience.
Responsibilities
- Enhance the customer experience while meeting sales, service, and operational goals.
- Identify sales opportunities and create positive customer experiences through product support and education.
- Build customer relationships through effective listening, overcoming objections, and communicating the value of Spectrum products.
- Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
- Help maintain a welcoming store atmosphere and clean retail experience.
- Communicate effectively, adhere to policies, resolve issues, and participate in training programs.
Benefits
- Free and discounted internet, TV, and mobile services.
- Potential to earn additional compensation through commission and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
