Retail Sales Specialist (Bilingual Spanish)

Charter Communications • Milwaukee, WI

2d • Onsite

About The Position

As a Retail Sales Specialist at Spectrum, you will represent the company in retail stores by promoting and selling products and services to new and existing customers. The role focuses on improving the customer experience, meeting sales, service, and operational goals, and providing product support and education. Compensation is described as base pay plus the potential to earn additional pay through commission and incentives; the stated wage placeholders are not specified.

Requirements

• High school diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Ability to perform well in a fast-paced team environment.
• Effective communication with employees and customers in person, by phone, and in writing.
• Interpersonal skills for building partnerships across the organization.
• Self-motivation, a competitive spirit, and desire to exceed sales goals.
• Positive and professional demeanor, attention to detail, and problem-solving skills.
• Bilingual Spanish.

Nice To Haves

• Knowledge of the latest technology and devices.
• 1–5 years of sales or customer service experience.
• 1–3 years of telecommunications or wireless experience.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create positive customer experiences through product support and education.
• Build positive customer relationships through effective listening, overcoming objections, and explaining the value of products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
• Help maintain a welcoming store atmosphere and clean retail experience.
• Communicate effectively, follow policies, resolve issues, and participate in training programs.

Benefits

• Free and discounted internet, TV, and mobile services.
• Potential commission and incentive earnings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED