Retail Sales Specialist (Bilingual Spanish)

Charter Communications • Laredo, TX

3d • Onsite

About The Position

As a Retail Sales Specialist at Spectrum, you will represent the company in retail stores and promote and sell its products and services to new and existing customers. The role focuses on enhancing the customer experience while meeting sales, service, and operational goals. You will help customers understand products, build positive relationships, and support a welcoming, clean store environment. The position offers a base pay of $18 per hour, with potential earnings of $22.05 per hour through commission and incentives, as well as free and discounted internet, TV, and mobile services.

The role requires a flexible schedule, regular attendance, compliance with Spectrum’s dress code, and work in a moderately noisy retail environment. Physical requirements include prolonged standing and lifting up to 35 pounds.

Requirements

• High school diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Ability to perform well in a fast-paced team environment.
• Effective communication with employees and customers in person, by phone, and in writing.
• Strong interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit and desire to exceed sales goals.
• Positive and professional demeanor, attention to detail, and problem-solving skills.
• Bilingual in Spanish.
• Ability to meet the role’s physical demands, including lifting up to 35 pounds and prolonged standing; regular attendance and flexible scheduling are required.

Nice To Haves

• Knowledge of the latest technology and devices.
• 1–5 years of sales or customer service experience.
• 1–3 years of telecommunications or wireless experience.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create customer experiences through product support and education.
• Build positive customer relationships by listening effectively, overcoming objections, and communicating the value of products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
• Maintain a welcoming store atmosphere and deliver a clean retail experience.
• Communicate effectively, adhere to policies, resolve issues, and participate in training programs.

Benefits

• Free and discounted internet, TV, and mobile services.
• Base pay of $18 per hour, with potential earnings of $22.05 per hour through commission and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED