Retail Sales Specialist - Cameras

Best Buy•Downey, CA

About The Position

As a Retail Sales Specialist in the cameras department, you will help customers choose camera products and complete solutions by asking questions, offering product demonstrations, and providing service in person, by phone, and through online chat. You will work toward individual and department revenue, margin, solution, and operational targets while delivering an excellent customer shopping experience. Best Buy provides training to help you become knowledgeable about cameras and ongoing learning and certifications to keep your knowledge current. You will also coach other sales floor employees on new vendor technology and services and help maintain the cameras department’s merchandising and readiness.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Help customers in-store, over the phone, and via online chat.
  • Achieve team and individual goals while providing an excellent customer shopping experience.
  • Maintain product knowledge through ongoing learning and certifications.
  • Coach other sales floor employees on new vendor technology and services.
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times.
  • Discover customers’ deeper needs to generate future opportunities.
  • Maintain the cameras department’s merchandising and readiness to serve customers.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), based on applicable employment and location factors.
  • Incentive pay for certain eligible roles.
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