Retail Sales Specialist - Cameras

Best Buy•Durham, NC

About The Position

As a Retail Sales Specialist in the cameras department, you’ll greet customers, ask questions, demonstrate products, and sell complete solutions. You’ll work toward individual and department revenue, margin, solution, and operational targets while providing an excellent shopping experience. Best Buy provides training to help you become an expert on cameras and support customers in capturing lifelong memories. The role includes helping customers in stores, over the phone, and through online chat; maintaining product knowledge through ongoing learning and certifications; coaching other sales floor employees on new vendor technology and services; supporting promotional initiatives and profitable growth; identifying customers’ deeper needs to generate future opportunities; and maintaining the cameras department’s merchandising and readiness to serve customers. Best Buy describes its benefits as supporting employees’ well-being at work and at home. Offerings include competitive pay, an employee discount, financial savings and retirement resources, and support for physical and mental well-being. Leave of absence and paid time off are available according to eligibility and applicable factors. Certain roles may be eligible for incentive pay. Best Buy is an equal opportunity employer.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Help customers in-store, over the phone, and via online chat.
  • Achieve team and individual goals while providing an excellent customer shopping experience.
  • Maintain knowledge through ongoing learning and certifications.
  • Coach other sales floor employees on new vendor technology and services.
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times.
  • Discover customers’ deeper needs to generate future opportunities.
  • Maintain the cameras department’s merchandising and readiness to serve customers.
  • Greet customers, ask questions, provide product demonstrations, and sell complete solutions.
  • Work toward revenue, margin, solution, and operational targets.

Benefits

  • Competitive pay
  • Employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence, subject to eligibility
  • Paid time off, subject to eligibility and applicable factors
  • Certain roles may be eligible for incentive pay
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