About The Position

The Retail Sales Specialist is affiliated with a specific vendor brand and uses vendor product knowledge and strong selling skills to drive brand revenue. The role focuses on creating an enhanced shopping experience, delivering exceptional service, and prioritizing the customer. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. This is a seasonal position at Plaza Las Americas, listed as full time. The employer notes that full-time colleagues are typically scheduled for 30 or more hours per week, with actual hours depending on business needs and colleague availability.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to communicate effectively and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.
  • Comfort using computers and frequently using RF equipment.
  • Flexible schedule and availability for retail hours, which may include day, evening, weekend, and holiday hours.
  • Candidates with a high school diploma or equivalent are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience and ensure the customer is always the priority.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify business-driving opportunities and increase top-line sales.
  • Use product knowledge to educate and assist customers in making suitable choices.
  • Convert customers into clients.
  • Maintain customer-readiness standards by keeping the store clean, neat, and easy to shop, and ensuring shortage-prevention initiatives are carried out.
  • Perform other customer-facing, vendor-specific duties and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
  • Communicate customer opportunities to store leadership and vendor representatives.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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