About The Position

The Vendor Paid Specialist is an exceptional colleague affiliated with a specific brand. The specialist uses vendor product knowledge and superior selling skills to drive revenue for the vendor or brand, create an enhanced shopping experience, deliver exceptional service, and prioritize the customer. The Vendor Paid Selling Specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.
  • Comfort using computers and frequent use of RF equipment.
  • Flexible with scheduling and available to work retail hours, potentially including days, evenings, weekends, and holidays.
  • Ability to stand for at least two consecutive hours and perform constant movement.
  • May occasionally need to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment are required.
  • Ability to lift or move at least 30 pounds.

Nice To Haves

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
  • Ensure the customer is always the priority and provide an exceptional customer experience.
  • Use product knowledge to increase sales by educating and assisting customers in making the best choice.
  • Convert customers into clients.
  • Maintain customer-readiness standards by keeping the store clean, neat, and easy to shop, and ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
  • Communicate customer opportunities to store leadership and vendor representatives.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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