Retail Sales Specialist - Cameras

Best Buy•Portland, OR
•Onsite

About The Position

As a Retail Sales Specialist in the cameras department, you’ll greet customers, ask questions, provide product demonstrations and sell complete solutions. You’ll work toward individual and department revenue, margin, solution and operational targets, with training to become an expert on cameras that help customers capture lifelong memories. The role involves helping customers in-store, over the phone and through online chat; maintaining product knowledge through ongoing learning and certifications; coaching other sales floor employees on new vendor technology and services; using available tools to stay current on promotional initiatives; identifying customers’ deeper needs to generate future opportunities; and maintaining the cameras department’s merchandising and readiness to serve customers. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions for every stage of life, in its stores, online and in customers’ homes. The company says it supports and values its employees and aims to provide an inclusive place where employees can bring their authentic selves to work.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Help customers in-store, over the phone and via online chat.
  • Achieve team and individual goals while providing an excellent customer shopping experience.
  • Maintain knowledge through ongoing learning and certifications, and coach other sales floor employees on new vendor technology and services.
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times.
  • Discover customers’ deeper needs to generate future opportunities.
  • Maintain the cameras department’s merchandising and readiness to serve customers.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources based on eligibility and applicable circumstances.
  • Paid time off for full-time and part-time employees, subject to eligibility and other stated factors.
  • Certain roles may be eligible for incentive pay.
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