Retail Sales Specialist - Cameras

Best Buy•Portland, OR

About The Position

As a Retail Sales Specialist in the cameras department, you’ll greet customers, ask questions, provide product demonstrations, and sell complete solutions. You’ll work toward individual and department revenue, margin, solution, and operational targets while delivering an excellent customer shopping experience. Training is provided to help you become an expert on cameras that help customers capture lifelong memories. The role includes helping customers in-store, over the phone, and via online chat; keeping up with product knowledge through ongoing learning and certifications; coaching other sales floor employees on new vendor technology and services; and maintaining the cameras department’s merchandising and readiness. Best Buy describes its purpose as enriching lives through technology by personalizing technology solutions for customers in its stores, online, and in their homes.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Help customers in-store, over the phone, and via online chat.
  • Achieve team and individual goals while providing an excellent customer shopping experience.
  • Maintain product knowledge through ongoing learning and certifications.
  • Coach other sales floor employees on new vendor technology and services.
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times.
  • Discover customers’ deeper needs to generate future opportunities.
  • Maintain the cameras department’s merchandising and readiness to serve customers.
  • Meet revenue, margin, solution, and operational targets.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence, with eligibility and duration depending on individual circumstances and applicable regulations; intermittent or reduced-schedule leave is available for certain medical or family care leaves.
  • Paid time off (vacation or PTO) for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
  • Certain roles may be eligible for incentive pay, subject to plan eligibility.
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