Retail Sales Specialist (Bilingual Spanish)

Charter Communications • Brownsville, TX

2d • Onsite

About The Position

As a Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to existing and new customers. You will represent Spectrum in its retail stores, enhance the customer experience, and contribute to a culture of exceptional customer care. The role offers a base pay of $18 per hour, with the potential to earn $22.05 per hour through commission and incentives, as well as free and discounted internet, TV, and mobile services.

The position requires a flexible schedule, regular attendance, lifting up to 35 pounds, prolonged standing, and compliance with Spectrum’s dress code. Work takes place in a moderately noisy retail environment.

Requirements

• High school diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Ability to perform well in a fast-paced team environment.
• Effective communication with employees and customers in person, by phone, and in writing.
• Interpersonal skills for building partnerships across the organization.
• Self-motivation, a competitive spirit, and a desire to exceed sales goals.
• Positive and professional demeanor, attention to detail, and problem-solving skills.
• Bilingual Spanish ability.
• Ability to work a flexible schedule and maintain regular attendance.
• Ability to lift up to 35 pounds and stand for prolonged periods.
• Ability to adhere to Spectrum’s dress code.

Nice To Haves

• Knowledge of the latest technology and devices.
• 1–5 years of sales or customer service experience.
• 1–3 years of telecommunications or wireless experience.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create positive customer experiences through product support and education.
• Build positive customer relationships, listen effectively, overcome objections, and communicate the value of Spectrum products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
• Help maintain a welcoming store atmosphere and a clean retail experience.
• Communicate effectively, adhere to policies, resolve issues, and participate in training programs.

Benefits

• Free and discounted internet, TV, and mobile services.
• Base pay of $18 per hour, with potential earnings of $22.05 per hour through commission and incentives.
• Opportunity for a long and rewarding career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED